Coaching Skills for Managers

Coaching skills are an essential skill for anyone who is responsible for getting the best possible performance from others. If a manager is strong in coaching there are many organisational benefits, from increased staff empowerment and engagement through to better performance. Individuals get a better sense of purpose, and clarity around what tasks to focus on and how to best approach them.

This course will give delegates the confidence to know when and how to hold constructive coaching conversations with different personality types which lead to positive behaviour change in the workplace.

Content

What coaching is and how it differs from mentoring, training or counselling
The difference between directive ‘telling’ and non-directive ‘coaching’
The key skills required for effective workplace coaching
Practice coaching in a safe environment

Outcomes

After attending ‘Coaching Skills for Managers’ delegates will:

Understand what coaching means in a workplace context
Have the skills to coach their teams more effectively
Focus on helping staff to find their own solutions, and stop solving problems for them
Be more able to develop and grow their people
Be able to appropriately and mindfully employ non-directive coaching techniques

Benefits

Improved work place culture and staff retention
Happier staff that receive better support and development.
Managers that are confident in their ability to do their jobs well
Problems are resolved quickly and efficiently

How we can help your organisation

Sessions tailored specifically to the needs of your organisation based on real-life scenarios.
Rollout programmes for organisation-wide culture change
Highly experienced facilitator with minimum 20 years-experience
Takeaway materials for all delegates
Option to train your trainers to deliver our training through a train the trainer workshop
Expert delivered, short, fast-paced training sessions that tackle complex issues clearly and concisely.

Coaching skills for managers FAQs

What coaching skills does a manager need?

A manager who is strong in coaching has all the typical soft-skills associated with being strong at developing networks and relationships. These include, but are not limited to, active listening, empathy, assertiveness, and giving great feedback. We believe there are three key aspects to the coaching relationship which the manager needs to master: being able to structure and manage the conversation, building great rapport, and the ability to set specific goals in dialogue with the coachee.

How can coaching help my team improve their skills?

Coaching firstly helps an individual to get focus on the right priorities in their day-to-day and their longer-term work. It then supports people in delivering great performance against their goals, through providing a safe environment for them to reflect on how they are approaching their work, what the obstacles to effective performance are and how they can overcome them. This empowerment and support tends to motivate individuals to explore their own development, and a virtuous cycle of development and performance results.

Emailogic has worked with over 1000 organisations including: