Email Etiquette Training
Poor email behaviours cause frustration and waste time
Email is a great communication tool. Yet inappropriate and overuse of business email is a persistent problem. And the volume of business email continues to grow every year.
Many email behaviours are not aligned to the values/goals of your business such as:
- Long email exchanges that waste time
- Back-covering, reply to all and unnecessary CC’s
- Using email instead of face-to-face or phone calls
- Poor internal or external customer service by email
- Unclear emails / unclear actions / non-existent timescales
Email issues persist because people have not been trained
Emailogic award-winning training takes just 90 minutes and is upbeat, engaging and highly entertaining. Most importantly it is guaranteed to achieve behaviour change.
It is essential training for everyone in your organisation who uses email.
It is proven that after attending Emailogic's award-winning email etiquette training your staff will:
- cut their inboxes by -40%
- reduce irrelevant traffic by -25%
- checking email per day down by -43%
- save 31 minutes per person every day
Proven because we measure email use both before and after the training
These measurements also show that people have more face to face, phone and instant message conversations and experience less stress. They will also use collaborative tools more – when available.
Emailogic training will be tailored to fit your organisation’s culture and all the related email and collaborative working issues.
Emailogic Email Etiquette Training
This 90-minute session helps people to break the cycle of email overload and addiction once and for all. It gives them the attitudes, approach, tips and tools to get the very best from their email. And our training is sticky – people change their approach for ever.
Our experienced trainers have delivered this session to over 200,000 people across hundreds of organisations.
With flexible delivery methods and costs from as little as £50 per person - you can run one or more Email Sessions for your team or an Emailogic Rollout Programme to change the email culture.
Choose a training method
Because your organisation has its own training needs we deliver our award winning interactive training in a way that suits you best. Click to find out more about:
Emailogic courses are calibrated
Before we deliver any training we go through a simple process with you to find out all about the cultural, technical and collaboration issues specific to your business. Then the training content will be tailored appropriately.
We also continually update our training content to cover updates and new tools such as O365 and Teams.
Emailogic training is often adapted to dovetail into other programmes such as: Digital Workplace, Communication, Wellbeing, Agile Working, Productivity, Smarter not Harder and from Good to Great.
Email Training FAQs
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After attending Emailogic training staff save an average of:
31 minutes per person every day on time spent on email
Cut inboxes by 40%
Reduce irrelevant traffic by 25%
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reduce the volume of unnecessary emails
make people more productive
improve the culture of communication
clearer emails and subject lines
reduce stress and improve wellbeing
reduce the exposure to the legal hazards of email
improve cross-cultural communication through email
improve relationships and team working
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Email etiquette training focuses mainly on the behavioural use of email. As opposed to how to use the application such as Outlook or Gmail features.
Email etiquette training can focus on many areas of email use such as:
why the issues with email, such as overload and misuse, persist and get worse in organisations
when to use email and when to use other appropriate methods of communication
how to achieve exactly what you want when sending an email
how to profile yourself well in an email
reduce unnecessary CC:s and Reply to all’s sent and received
how to change the culture of email use
how to write clear emails and subject lines
how to manage email overload effectively
becoming aware of the legal and cross-cultural issues surrounding email
Send us a Message
For costs or an exclusive demonstration fill out the form, send an email to enquiries@emailogic.com or call +44 (0) 203 1546611.